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What ClickTime support offers

Get the help you need to maximize ClickTime, from quick troubleshooting to full implementation and custom integrations.

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Troubleshoot issues, get feature guidance, and find best practices for your workflows. Typically responds within 4 business hours.

"The ClickTime support team is always there for me. They are knowledgeable, friendly, and easy to work with."
Jerri Franklin
Program Administrator, Nidec
Customer solutions

Expert implementation and custom solutions

Our Professional Services team handles system integrations, custom configurations, and business process optimization—anything that requires hands-on expertise beyond standard support.

"The ClickTime team is willing to go above and beyond to make sure we are successful."
Alex Cantu
Grant Administrator, Children’s Advocacy Center’s of Texas
"I couldn't believe how simple it was to get started. The software is straightforward, reporting is powerful, and employees picked it up right away."
IT Leadership
Beacon Health
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"Resource Planning enables me to keep our many projects on track and on budget. We're able to understand employee capacity and utilization, and armed with actionable data, make better decisions about how we run our business."
Sarah McGeary
Vice President of Strategy and Operations, Nectar
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"Since 2013, we've planned and run every billable hour through ClickTime for our entire staff of over 500 people."
Susan Canales
Finance Department, Allison Worldwide
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