ClickTime FAQs
Most tools give you a log of hours. ClickTime structures every entry by project, client, cost center, and work type—so you get finance-ready labor cost data, not a spreadsheet to clean up.
Yes. The ClickTime mobile app lets employees create expense sheets, snap photos of receipts, and log mileage on the go. Expenses sync automatically, so nothing gets lost between the road and the office.
This typically happens when the employee wasn’t assigned the ClickTime app in Rippling. Assigning the app triggers provisioning, so confirm it’s included in their profile and that their Rippling status is set to Active. If assignment and status look correct, check that the Rippling–ClickTime connection is still authorized.
Via admin-controlled financial mappings—applied automatically upon project selection
If you would like to demo ClickTime, go to Free Trial and fill out the submission form. You will be asked for some basic information. When we receive your submission for the demo request, we will activate your free trial, and you will be notified via email.
Yes. ClickTime offers multiple entry methods (automation through calendar and Jira integrations with Smart Match, and more on the way, ClickTime’s mobile app and web time tracker), pre-filled categories, and reminders. The whole ClickTime team uses the software we build everyday, so we make sure it’s simple and functional.
Yes. Custom fields let you tag time entries by activity type, project phase, or any classification your tax advisor requires. Approval workflows and audit trails provide the defensible documentation auditors need.
No. We must receive indication from you that you wish to continue using your account. You must activate your account at the end of your trial. Otherwise, your account is inactivated.
Most teams are up and running within a few days, but some more complex organizations might take a few weeks. Our implementation team helps configure your cost structure, approval workflows, and integrations.
Yes. We integrate with leading systems including NetSuite, QuickBooks, Sage Intacct, and more. Data exports map directly to your chart of accounts.