ClickTime plus Salesforce

Bring time, cost, and pipeline visibility into one source of truth

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Integration category
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CRM
CRM
Works with Smart Connect
No
ClickTime pricing plan
Premier
AUTOMATE PROJECT SETUP AS DEALS PROGRESS

Integration overview

The ClickTime + Salesforce integration helps teams bridge the gap between sales, delivery, and finance. When an Opportunity reaches the stage or probability you define, ClickTime creates the corresponding Project automatically giving teams early visibility into what’s coming next and reducing manual setup work.

  • Align pipeline changes with automatic ClickTime project creation
  • Automatically create or reactivate Clients based on Account data
  • Sync time, billing, and cost summaries into Salesforce nightly
  • Improve visibility across pipeline, delivery, and financial performance
  • Reduce manual reconciliation across CRM, project tracking, and reporting

ClickTime requirements

  • ClickTime Premier or Enterprise plan.
  • One available ClickTime admin-level license must be enabled to serve as the integration account.
  • (Optional) Timesheet Approvals required only if your workflow uses approval-based reporting.

Salesforce

  • Salesforce subscription with API access (Enterprise, Ultimate, Performance, Developer, or Professional with API access enabled).
  • One available Salesforce integration user with API permissions to support the sync.
  • Ability to configure API access for the integration user and, if required, a connected app.

Workflows that align your teams, as customizable as your CRM

1

Automatically create from Opportunities

When an Opportunity meets your predefined criteria such as reaching a specific stage or probability to close ClickTime automatically creates the Project with the correct attributes. The Project can be set active or inactive based on the same Salesforce logic.

2

Keep Client records consistent across systems

ClickTime checks for existing Clients before creating new ones. If a Client exists but is inactive, ClickTime reactivates it automatically. If no match exists, a new Client is created using the Account name.

3

Bring time and billing insights back into Salesforce

ClickTime returns summarized totals including hours, billings, and labor costs - every night. Leaders can see delivery performance, workload, and project status directly from the CRM without manual exports.

Turn pipeline movement into project readiness

ClickTime creates or updates Projects every time an Opportunity meeting your rules is created or updated. Teams no longer wait for handoff emails; they get visibility into upcoming work the moment pipeline conditions change.

  • Salesforce → ClickTime sync every 5 minutes
  • Supports Accounts, Opportunities, or a Custom Object
  • Automatically sets Project status based on stage or probability

Keep your client and project structure clean

The integration keeps Client records aligned by checking for existing matches before creating new ones. If a Client exists but is inactive, ClickTime reactivates it automatically.

  • Account name becomes Client name
  • No duplicates or manual cleanup
  • Supports custom field mappings

Sync nightly summaries into Salesforce for reporting

Every night, ClickTime sends aggregated time, billing, and cost data into Salesforce for executives, sales leaders, and project managers. This helps teams evaluate project progress directly in CRM dashboards.

  • Total hours, billable hours, and non-billable hours
  • Billable and non-billable costs
  • Total billings
  • Works with Opportunity, Account, or a custom object
Mirror Values Across Both Platforms

Salesforce
data mapping

ClickTime
Sync direction
Salesforce
Categories will appear in preview with custom code enabled, and staging/production
Client Name
Table cell
Name
Project Name
Table cell
Name
Client
Table cell
Account
Status
Table cell
Stage
Project Start Date
Table cell
Start Date
Project End Date
Table cell
End Date
Custom fields
Table cell
Custom fields
Hours (aggregate)
Table cell
Hours
Billable hours (aggregate)
Table cell
Billable hours
Non billable hours (aggregate)
Table cell
Non billable hours
Total Billable Amount
Table cell
Total Billable Amount
Total Costs
Table cell
Total Costs